The popular airline, Air Astana has earned the reputation of being a flyer favorite airlines in Republic of Indonesia due to it’s exclusive range of services and an unmatched customer experience. Their Air Astana Jakarta office in Indonesia is the operating hub and the single stop for making airline bookings, resolving queries and availing all important flight information. It also provides scheduled domestic and international flight schedules to up to 63 domestic and international routes. Overall with Air Astana, passengers get premium quality on-board and ground services at economical fares.
Mentioned below are all the relevant contact details for Air Astana Jakarta office in Indonesia.
Air Astana Jakarta Office Address
Komplek Griya Inti Sentosa, Jl. Griya Agung No 58, Sunter Agung, 14350. Jakarta, Indonesia
Air Astana Jakarta Airport Address
Halim Perdanakusuma International Airport
Jl. Halim Perdana Kusuma No.1, RW.9, Halim Perdana Kusumah, Kec. Makasar, Kota Jakarta Timur, Daerah Khusus Ibukota Jakarta 13610, Indonesia
Airport Contact Number: +62 21 80899217
Air Astana Jakarta Reservation Phone Number/Contact Number
Tel : 6221 6410888
Email: call.centre@airastana.com
Working hours: Monday – Sunday : 24 Hours
Official website of Air Astana: https://airastana.com/
Online Check-in with Air Astana: https://airastana.com/ind/Book-Manage/Manage/Online-Check-In
Visit to see Air Astana’s flight status .: https://airastana.com/global/en-us/Information/At-the-airport/Flight-Status
Here’s how to check the schedule of an Air Astana flight: https://airastana.com/global/en-us/Book-Manage/Book/Timetable
Note: Online check-in begins 24 hours before departure and runs until 90 minutes before your flight’s scheduled departure time.
Air Astana Baggage Services Information
Air Astana Baggage Services Phone Numbers:- (+)7 7172 286473.
Baggage lost and found: https://airastana.com/global/en-us/Information/At-the-airport/Baggage-Help
Baggage Delayed / Damaged: https://airastana.com/global/en-us/Information/At-the-airport/Baggage-Help
For baggage inquiries: https://airastana.com/kaz/en-us/Information/Baggage/Baggage-Allowance
Air Astana Baggage Allowance
| View Delta Airlines Hand | Cabin baggage | Excess baggage charges |
| Checked baggage | Overweight baggage charges | Oversize baggage charges |
Air Astana offers a Variety of Planes and Aircraft.
Total fleet: 31
Airbus A319
- Airbus A319-100
Airbus A320
- Airbus A320-200
- Airbus A320neo
Airbus A321
- Airbus A321-200
- Airbus A321neo
Boeing 737
- Boeing 737-700
- Boeing 737-800
Boeing 757
- Boeing 757-200
Boeing 767
- Boeing 767-300
Boeing 767
- Boeing 767-300
Embraer ERJ-190
- Embraer ERJ-190
Fokker F50/F60
- Fokker F50
Customer Care at the Air Astana Jakarta Office in Indonesia handles the following inquiries:
| Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
To keep the passengers updated with commitment to timelines, Air Astana informs travelers about any flight timing changes through SMS for providing pleasant and seamless experience for all passengers. Travelers can check flight status of the Air Astana flights from the Air Astana Jakarta office in Indonesia.
